Customer Service
Our goal is for you to be happy with your shopping experience and selections, both on-line and in our store. We hope that you will allow us to assist you if you need help in any way. If you encounter a problem with your order please contact us as soon as possible.
Contact Us
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Pieceful Heart Fabrics
2723 Maple Ave.
Lisle, IL 60532 USA
Telephone: 630-718-0112
Email: mail@phfab.com
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Our store hours (Central Time) are:
Mon. and Thurs. 10am-8pm
Tue., Wed., and Fri. 10am-5pm
Sat. 10am-4pm
Sun. 12-4pm
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Click Here for directions to our shop. |
Shipping
Shipping Costs (in chart below) are estimated. We will charge you actual shipping cost plus $1 handling.
We ship by US Post Office, (Priority Mail) UPS, or FedEx. Please specify which you prefer. We will need your phone number in case we have questions.
US Post Office:
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$1-12.00 |
2.50 |
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$12.01 to 22.00 |
4.00 |
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$22.01 to 40.00 |
5.50 |
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$40.01 to 60.00 |
6.50 |
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$60.01 to 100.00 |
8.50 |
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Over $100 |
9.50 |
UPS and FedEx:
Add approximately $5 to above.
Foreign Shipments: Add approximately $15 to above.
Payments
We currently accept Visa, Master Card, American Express, and Discover.
Taxes
Out-of-state shipments are not subject to tax at this time. Illinois residents pay our tax rate of 7.25% on products purchased.
Returns
Please make your purchasing decisions thoughtfully as all sales are final.
Privacy
We take your privacy seriously and will NEVER sell or share any personal information you give us with ANYONE for any reason.